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Terms And Conditions Of Use Our terms and conditions. Please read them with care. The following Terms & Conditions apply to all products purchased from this web site. This document should be read before you place your order. 1. Accepting your order. Payment must be received in full before we will accept and process your order. We reserve the right to restrict or refuse any order. We will notify acceptance of your order by e-mail, the acceptance of the order on our part is the binding contract created between us. 2. Availability and Delivery. If we are unable to supply the products ordered by you , we will inform you of an alternative product or a realistic delivery date. We will endeavor to deliver your goods within 10 Business days from receipt of payment. Delivery will take place at the address supplied to you when your order was placed. Upon delivery you will become the owner and we will not be liable for any loss or subsequent damage. 3. Pricing Policy. All our prices are subject to a Postage and Packing charge which will be confirmed to you as your order is processed. Although we ensure all are prices are correct , errors can occasionally occur. If we discover a mistake we will contact you to arrange a refund of the difference in the cost. 4. Your right to cancel. If for whatever reason you are not satisfied with any goods purchased from our site including faulty goods we will refund you the cost of the product. If goods are faulty then we will reimburse any expenses you incur. If you are returning perfect goods because of a change of heart then you will be responsible for the cost of their return, they must also be in their original condition (ie unused and in their original packaging). You the consumer can cancel your order from the date of the contract and up to 14 days starting from the day after the goods are received. We promise to refund your money within 30 days of cancellation. This does not effect consumers' statutory rights. 5. Privacy Policy. We promise that information submitted by you that is collected through the ordering/registration process or any e-mail enquiries will be used exclusively by our company for the purposes of our own records and will not be collected or retained by a third party. We retain your name, address, e-mail address and order details.. Should you have any questions about our policy please contact customer services email. You will have the opportunity to choose to opt into receiving any marketing material from us . We will not send you any marketing material if you ask us not to and we will never pass on your details to any other company. 6. Complaints. Should you wish to make a complaint you can contact our customer services department online at email. We will acknowledge your complaint immediately and advise how long we anticipate to resolve it. If we deliver any damaged or incorrect products you should contact us within 7 days of delivery. If you do not receive your goods within the agreed delivery period, you should notify us within 21 days of placing your order. Telephone: 1 -707-709-8638
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